Information We Collect:
- Personal Information: When you create an account or place an order, we collect personal information such as your name, email address, shipping address, and contact number. This information is necessary for order processing, delivery, and customer support.
- Payment Information: To facilitate secure payment processing, we may collect payment details, including credit/debit card information or other payment methods. However, we do not store or retain complete payment information. All payment transactions are processed through trusted third-party payment processors that adhere to strict security standards.
- Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing activities. This information helps us analyze trends, improve our website’s functionality, and enhance your user experience.
How We Use Your Information:
- Order Processing and Fulfillment: We use the personal information you provide to process and fulfill your orders, including verification, shipment, and customer support.
- Communication: We may use your contact information to communicate with you regarding your order status, updates, promotions, or other relevant information. You can opt-out of promotional communications at any time.
- Website Improvement: Non-personal information collected through website analytics helps us understand user preferences, optimize website performance, and enhance our services.
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information, regular system updates, and restricted access to personal data.
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers involved in order processing, payment processing, shipping, or customer support. These providers are obligated to handle your information securely and use it solely for the purposes of providing their services to us.
We may disclose personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to lawful requests from government authorities.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete it from our records.
Last Updated: 3 July, 2023